Perguntas frequentes

Perguntas Frequentes sobre Operar Forex

Saber onde encontrar as informações que você precisa e ter a confiança de que você pode encontrar as respostas para suas perguntas de operação pode ser muito útil com o seu dia-a-dia. Use estas FAQs de Forex Trading abrangente para aprender todos os conceitos básicos, bem como os tópicos mais avançados na operação forex. Nós cobrimos o lote de como abrir uma conta de trading forex para como usar a plataforma de trading MT4, sistema de operação Forex e muito mais. Então, se você é novo em operar FX ou tem vários anos de experiência em negociação de moedas, você encontrará muitas informações úteis nessas Perguntas frequentes.

Abaixo você encontrará uma extensa lista de respostas para suas perguntas de trading Forex.

Como podemos te ajudar?

Please use the following link to begin your live account application – open live account

Nosso objetivo é responder a todas as novas solicitações de conta dentro de um período de 24 horas úteis

Você vai desfrutar de spreads reduzidos com uma conta GO Plus +. No entanto, haverá uma comissão para cada operação que você fizer em uma conta GO Plus +.

Você pode ter um dos seguintes: AUD, USD, GBP, EUR, NZD, SGD, CHF, CAD e HKD.

Por favor, consulte a nossa página Carteira de clientes para a lista de métodos de depósito aceitáveis.

Por favor, faça o login no Portal do Cliente da GO Markets para os procedimentos de retirada.

Nosso objetivo é processar todas as solicitações de saque recebidas antes das 13h no mesmo dia. Aquelas retiradas recebidas após as 13:00 AEST serão processadas no dia seguinte. Embora dependa em grande parte do banco recebedor que você está usando, em geral, as transferências locais podem levar de um a dois dias úteis, e as transferências internacionais podem levar de três a cinco dias para que seus fundos sejam refletidos no saldo de sua conta.

O depósito mínimo é de $ 200 em contas Standard ou $ 500 em contas GO Plus +.

Por favor, consulte a nossa Carteira de Clientes ou faça o login no Portal do Cliente da GO Markets para mais detalhes.

Por favor, envie um email para support@gomarkets.com e nós te atualizaremos sobre suas informações. Note que, se for atualizar os detalhes do seu endereço, precisamos de um extrato bancário ou conta de serviços públicos recente que mostre o seu novo endereço.

Você pode alterar seus detalhes de login através do seu portal de clientes, GO Markets, ou você pode fazer o mesmo em sua plataforma de trading MetaTrader 4. Clique em Ferramentas > Opções e procure a aba Servidor.

Há um botão Alterar que você pode clicar para alterar suas senhas mestre ou do investidor.

Claro. O Portal do Cliente fornecerá as etapas necessárias para recuperar sua senha da conta de trading.

Alternativamente, você pode ligar para +61 3 8566 7680 ou enviar seu nome completo, data de nascimento e endereço para support@gomarkets.com para que possamos redefini-lo. Por motivos de segurança, você precisará fornecer alguns detalhes pessoais para ajudar a verificar sua conta.

Sim. Nós somos regulados pela Comissão Australiana de Investimentos e Segurança (ASIC) e possuímos uma Licença de Serviços Financeiros da Austrália (AFSL) no: 254963. Você pode conferir nossos detalhes na página de registros profissionais do site da ASIC Connect.

Não. A regulamentação da CFTC impede que os traders norte-americanos operem com corretores não norte-americanos.

Sim. Há também um aplicativo MT4 para o Google Android e o Apple IOS. Você pode pesquisar o Metatrader 4 no Google Play ou na Apple App Store.

Margin is the amount of money required in your account in order to open a trade.

To calculate the FX margin requirement, you will require the following formula:

(Market quote * Volume) / Leverage = $Margin Requirement

Example

The current EURUSD price is quoted as 1.13729, and we would like to trade one standard lot (100,000) using our account leverage of 1:100

The calculation would be (1.13729 * 100,000) / 100 = -$1137.30 USD

Note: If the base currency of your account is not in USD, this amount can simply be converted into the corresponding currency AUD, GBP, NZD etc.

Since margin is essentially the collateral required in order to open a trade, if the market moves against a client’s position and your overall account equity is reduced, then you may not have sufficient funds available to maintain this position.

If your Equity (Balance – Open Profit/Loss) falls below 50% of the margin required to maintain an open position then the system will begin automatically closing the largest losing position in an attempt to increase your equity.

Our margin call and stop out levels are 80% and 50% respectively.

Your account leverage is the multiplier of your ability buy a larger volume of currency, and will determine how much margin is required for you to open a position.

Example

If you have leverage of 300:1, you can control a large position ($150,000) with a small amount of margin ($500).

The maximum leverage is currently 500:1.

Go to the market watch area, right click and choose symbols. Click on the properties for a particular trading symbol and it will give you all details including the swap rates.

If you hold a position overnight on a Wednesday, the financing (Swap) charge is multiplied by three (3) times. This accounts for the settlement of your open position(s) for the proceeding weekend. The financing charge is also affected by public holidays.

Overnight financing costs are applied during the New York close which equates to 00:00 platform time.

Take profit and stop losses are classed as pending orders. Unfortunately, it may not always be possible to fill these orders at the desired levels due to price volatility or unforeseen market events. Once triggered, pending orders then become market orders and subjected to whatever market liquidity is available at that time.

Our pricing is derived from top tier liquidity providers who stream prices to our platform.

MT4 always uses Bid price to construct the chart in all available periods.

Our platform or chart time is set to GMT+2. It cannot be changed on your MT4.

The MT4 chart will display the BID price by default which is the (SELL) price. When you enter a short position, in order for you to close this trade you need to (BUY) or go long. Therefore, the ASK price or BUY price is required which is not reflected on the chart. Another way to think of this is the BID price or chart price plus the spread.

Yes. You can use EAs (Expert Advisors) available from third party providers. As GO Markets is not associated with any of these providers, we cannot provide additional support for these automated strategies and suggest you contact the source directly should you experience any difficulties related to settings or methodology.

The BID price is shown on the chart by default, to include an ASK line to display the current spread, please use the following steps:

Step One

Press F8 on the keyboard, select the “Common” tab and make sure the “Show Ask line” box is checked.

Step Two

Select the “Colors” tab and make sure the ASK line colour is something bright such as Aqua in the example below.

Step Three
You should then see something like this below with both the BID and ASK price displayed in the example below.

 

We have over 50 currency pairs on our platform and are still expanding the list from time to time.

The best way to find out is to setup a demo platform – trial demo account. It takes less than 5 minutes.

Yes, you can trade 0.01 lots on Forex.

No, we do not prohibit any trading styles and you can open and close your positions as often as you like.

The US internal Revenue Service (IRS) mandate that holders of US equity derivates (which include US CFD shares) are taxed in accordance with Section 871(m) of the US Tax Code.

The rate varies and depends on the country in which you reside. If you reside in a country that is subject to a tax treaty with the US, a rate of 15% is withheld. Non-tax treaty countries are subject to the highest rate of 30%.

Depending on your circumstances, you will need to provide us with a W-8 or W-9 form.

If you are seeing this error message on your MT4 platform (bottom right hand corner), please contact our support team by emailing support@gomarkets.com

Our demo accounts last for 30 days. You won’t be able to access it once it expires. If you need to extend your trial before opening a live account with us, you can always register for another demo account. To do so, simply click on File > Open an Account on our MT4 platform and follow the prompts.

Most of the time, it simply means the platform is not able to log you in. You can click on File > Login to Trade Account.

If you don’t see the full list of symbols on Market Watch, right click on one of the symbols, and click Show All.

Yes. We packaged a Mac version MT4 with WINE for our traders to use.

A daily statement is sent out if you have some trading activity on the previous day. You may also want to check your spam folder as sometimes they may be miscategorised by your email service provider. You can also consider adding our email address to your email whitelist.

On your account history, right click on the display area or one of the closed trades, select the period you want. Once the records show, right click again and select ‘Save as Report’.

Yes, MT4 platform supports multiple login simultaneously to the same account. So you can leave your desktop MT4 logged on and sign in using your mobile phone while you are away.

When you are running the installer, there is a Settings button on the same page of the licence agreement. Click on the button and rename the destination folder and continue. It will then install another copy of MT4 on your computer.

Click on File > Open Data Folder and open MQL4 folder. There are Experts and Indicators folders within it and you will need to copy the mq4 or ex4 files into their respective folder.

No. The trading platform time is set by default and cannot be changed. It may be possible to obtain local time indicators directly from the MetaQuotes community.

The update is done automatically whenever there is a new build released by Metaquotes. All you need to do is allow the program to make changes to your computer when it starts up.

You may also try running it as administrator to grant the program sufficient access level to perform any update.

We have trading servers located in London.